ROBOGEEK FIREWALL and SECURITY ISSUES


Is ROBOGEEK secure and what is SSL?

Yes. To prevent unauthorized access, ROBOGEEK requires you to enter separate passwords to access both your ROBOGEEK account and your Target PC's Windows login. ROBOGEEK uses 128- to 256-bit encryption to protect your passwords and data. It also includes such active defense features as IP filtering and lockout.

SSL, or Secure Sockets Layer, is a protocol used to encrypt data transmitted over the Internet. The SSL protocol is used by web sites that request confidential data such as credit card numbers or other private information. Web sites that use the SSL protocol have URLs that begin with https: rather than the standard http:. ROBOGEEK uses SSL to protect the data you transmit when accessing your computers remotely, as indicated by the padlock icon that appears when you visit the LogMeIn web site.

 

Does it work with a firewall?

Yes. ROBOGEEK -LogMeIn is compatible with all known firewalls and broadband routers. It's simple to use and requires no configuration. When you install ROBOGEEK -LogMeIn, some personal firewalls will display a message asking your permission for the LogMeIn.exe and LogMeInsystray.exe program files to communicate over the Internet. This is a secure part of LogMeIn and must be allowed to function in order for the service to work.




Are there any issues with ZoneAlarm?

ROBOGEEK -LogMeIn is compatible with ZoneAlarm's personal firewall. However, ZoneAlarm does require some configuration. After installing ROBOGEEK -LogMeIn, ZoneAlarm will ask whether to allow LogMeIn.exe to access the Internet. You must click YES, and tick the "Remember this answer next time I use this program".

If you use ZoneAlarm in Expert mode, you must continue with the steps below for LogMeIn.exe and LogMeInsystray.exe.

  1. Click Program Control and then Program Wizard.
  2. Choose Advanced and click Next.
  3. Click Add.
  4. Browse to LogMeIn's installation folder (usually found at C:\Program Files\LogMeIn), and double-click LogMeIn (LogMeIn.exe and LogMeInsystray.exe if the full filenames are shown).
  5. Make sure both the Access and the Server boxes are ticked.
  6. Click Finish.
  7. Exit ZoneAlarm control center.



How do I configure Norton Internet Security to work with LogMeIn?

  1. Open NIS from the systray bar and double click on the Firewall.
  2. Go to the Programs tab, click Add, and browse for the LogMeIn.exe and LogMeInsystray.exe files.
  3. Double click the file, then select Permit from the pulldown. The category screen should reflect the current firewall settings in use on the machine.
  4. Click on the Networking tab and add 127.0.0.1 to the trusted sites.

Some recent versions of Norton Internet Security may prevent ROBOGEEK -LogMeIn from working if no user is logged in to Windows on the Target PC. To prevent this, do the following:

  1. On the Target PC, open NIS from the systray bar and click on Open Norton Internet Security.
  2. Click Personal Firewall, followed by Configure, Advanced, and General.
  3. Search for "Block access to secure sites" in the list and click on it once.
  4. Select Modify, followed by Permit, then OK.





How do I configure the Windows XP and Service Pack 2 firewall to work with ROBOGEEK -LogMeIn?

  1. Click Start on your Target PC's systray bar and select Control Panel.
  2. Click Network and Internet Connections, then Network Connections.
  3. Click the icon for Local Area Connection.
  4. In the Local Area Connection Status dialog box that appears, click Properties.
  5. Click Advanced, then Settings.
  6. Click on the Exceptions tab, then Add Program.
  7. Browse to find the logmein.exe file in the Add a Program dialog box (it's usually located in c:\program files\logmein\logmein.exe).
  8. Click OK.
  9. Click to check the box for LogMeIn in the Windows Firewall dialog box.


The AOL  SECURITY SYSTEM  can be set for ROBOGEEK  with the following steps.


1.  Access your AOL Firewall  and follow the steps.

 2.   Configure the Firewall to allow   LogMeIn.exe and LogMeInsystray.exe files to work

MC AFFEE Firewalls

Allowance INSTRCTIONS CLICK HERE



Can I control who will be able to remotely access my computer(s)?

While ROBOGEEK -LogMeIn enables you or your Secondary Users to access your computer from anywhere, it also enables you to prevent unauthorized access. ROBOGEEK -LogMeIn requires you to enter separate passwords to access both your ROBOGEEK -LogMeIn account and your Target PC's Windows login.

ROBOGEEK -LogMeIn also uses 128- to 256-bit encryption to protect your passwords and data and includes such active defense features as IP filtering and lockout.